Monthly Archives: December 2013

Is “Supervisor” a codeword for “get correct answers”?

Here’s a question for anyone working in customer service: why does it require speaking with a Supervisor in order to get clear cut answers? This goes to the heart of Quality Management… instilling quality from the onset and ensuring that

Posted in HGP Blog

Because Your Budget Matters

Latin America has always been a region known for not just its amazing culture, but affordability as well.  Now, not all places in LatAm are affordable, I will admit that, but at least when it comes to cost, even if

Posted in Awesome Reasons for Meeting in Latin America

A Climate for Everyone

Okay, I’m not naive, and yes you can go anywhere in the world to find the “ideal” climate that will suit the preferences of your guests.  However, what impresses me about various countries within the Latin American region is the

Posted in Awesome Reasons for Meeting in Latin America

Unique Venues

One of the greatest benefits of a destination having hundreds, if not thousands of years of history built up is the opportunity to present them to the world.  When it comes to meetings and events, Latin America has so many

Posted in Awesome Reasons for Meeting in Latin America

Not Your Typical F&B

One of the things I love, and maybe it’s my own cultural preference, is the difference in the food from country to country.  I grew up in a Colombian household, so when it comes to regional cuisine, a lot of

Posted in Awesome Reasons for Meeting in Latin America